Not Showing The Shipping Cost

  • Resolved carlacookiebox

    (@carlacookiebox)


    2 years, 10 months ago

    hello,
    This is just one link however all of my product pages are not showing the cost of shipping when I enter my address in a private browser.
    I thought this plugin was supposed to show the shipping cost to the customer.
    How can I resolve this?
    Thanks,
    Carla

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author rajeshsingh520

    (@rajeshsingh520)

    We checked your site we did not find our plugin active on our site,

    this plugin will add a form on your product page your user will enter there address there and based on that it will show the shipping method available to them

    Thread Starter carlacookiebox

    (@carlacookiebox)

    hi,
    i had just deactivated it as it was only showing the pickup option and not the delivery option.
    Everything seems messed up on both the simple and variable products.
    i just reactivated it but if i don’t find a solution, i will just deactivate it again.

    thanks,
    carla

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Sorry we still cant see plugin active on the link given

    Thread Starter carlacookiebox

    (@carlacookiebox)

    Hi bc the plugin doesn’t show up until you pick the choices for the prodUct.
    Try this simple product https://carlacookiebox.com/product/smash-hearts/

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Ok we can see the plugin there, what is your shipping zone configuration so we can add that address and see the shipping method for that zone

    View post on imgur.com

    Plugin Author rajeshsingh520

    (@rajeshsingh520)

    Some plugin is conflicting with our plugin that’s why when you insert address in form it cant show shipping method

    way to find the conflicting plugin (do this on test site):

    deactivate all other plugin leaving our plugin and WooCommerce active and activate TwentyTwenty theme

    once you can se the calculator working go on activating other plugin one my one at a time and keep checking the calculator working till it stops working

    this way you can find the plugin that is causing the conflict

Viewing 6 replies - 1 through 6 (of 6 total)
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