Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor angelleye

    (@angelleye)

    We haven’t had any other reports of this, so there must be something unique going on with your site/server causing this.

    Can you provide a URL to a product with an offer enabled so I can submit one and have you accept it as a test?

    Also, are you using any other plugins or theme functionality that would be doing anything with product pricing?

    Thread Starter joachimk

    (@joachimk)

    Plugin Contributor angelleye

    (@angelleye)

    Yeah, I can see that I’m getting the offer received notice with the offer price, but then when I click to buy it has the normal price.

    We don’t have any other reports of this, though, and I’m not able to reproduce it on my own test sites.

    Can you try disabling other plugins temporarily to see if the issues goes away? Same would go with trying a simple theme.

    Thread Starter joachimk

    (@joachimk)

    i disabling all other plugins
    butt no luck

    Plugin Contributor angelleye

    (@angelleye)

    We’ll have to take a look directly on your site/server since we aren’t getting any other reports of this and we cannot reproduce it ourselves.

    Please submit a ticket here and provide temporary login credentials for your WordPress admin panel as well as FTP access.

    Plugin Contributor angelleye

    (@angelleye)

    I don’t think I ever got a ticket from you on this in our help desk system..?? Do you still need help with this?

    Thread Starter joachimk

    (@joachimk)

    hi
    The problem isn’t fixed, but i know what the problem is .

    if a user does a offer of €300 than the webshop adds 21% sale tax

    Plugin Contributor angelleye

    (@angelleye)

    Ah, gotcha.

    We’re actually working on adding an option into the offer manager so you can choose whether or not to include tax/shipping as part of the accepted offer amount or not.

    We’ll get that done ASAP!

Viewing 8 replies - 1 through 8 (of 8 total)
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