• Resolved jmargel

    (@jmargel)


    I have the paid version (Pro) and contacted support without any reply. I need to get this fixed before we go live in two weeks. This is my situation: I have a client that sells trees, with different product categories and shipping methods. He also sells tree supplies. The trees are shipped only on certain dates or they can pick them up in person:

    Tree Ship Dates: 3/13/23, 3/20/23, 3/27/23, 4/3/23, 4/10/23, 4/17/23, 4/24/23, 5/1/23
    Tree Ship Dates (Local pickup): 3/27/23-3/31/23 and 4/3/23-4/7/23

    Tree supplies can be shipped or picked up anytime.

    The issue I am having is that the trees by themselves work great however if I add in the custom delivery dates for the tree supply products then the correct dates will not show. I am also having issues with the local pickup dates showing the correct dates too. I noticed that by adding the custom delivery schedule in a certain order also affects what dates are chosen. Can support look into this for me? I can give temporary admin access to the site. Please reply.

    • This topic was modified 2 years, 6 months ago by jmargel.
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  • Plugin Support oluisrael

    (@oluisrael)

    Hi @jmargel I apologize for the delays and inconvenience you have experienced so far. We have reached out to you via the ticket you created. Kindly check and revert.

Viewing 1 replies (of 1 total)
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