Not Showing Products on Shop Page with shortcode

  • Resolved jackofallspades

    (@jackofallspades)


    5 years, 10 months ago

    On Sat, Apr 6, 2019 at 16:24:27 EEST, Carrie @ Jack of All Spades <[email protected]> wrote:
    Hi there!

    I wrote this message to woocommerce bundles and composite people because I thought it was a problem there, but they advised me to get in touch with you. Here is what I wrote them, and their reply (no sense in re-typing it!)

    It should be super simple, but I cannot figure out why it won’t let me show products for Optional Addons. This is the shortcode I am using:
    [products ids=”7863,7820,7733,7612,7866,7865,7864,2485″ orderby=”id”]

    And it is showing blank! Why? This is the product:
    https://jackofallspadesrentals.com/games/#optional

    Thank you in advance…

    Hey Carrie,

    Thanks for the follow-up!

    It looks like the shortcode you added for optional add-ons is identical to the one you added for tickets: https://cl.ly/d0e3a4448a40 — we are not completely sure why it works in one case but not the other.

    As product shortcodes are added by WooCommerce core, we recommend submitting a new ticket directly with the WooCommerce General team by choosing ‘WooCommerce General’ from this dropdown. We are confident that they will be able to provide some more detailed information about this!

    Cheers,

    Jason
    Support Engineer
    SomewhereWarm
    {#HS:749042801-4408#}

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi Jason,

    It sounds like this could be a conflict.

    Can you please here and open a ticket with us? Please be sure to open the request with the WooCommerce.com account you mentioned in your original email to us. Not the free account, the one with all the licenses.

    If you are not sure which one that is, we can open a request for you.

    Thank you!

Viewing 1 replies (of 1 total)
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