Not showing on woocommerce login page

  • Resolved Suhan Alam Rana

    (@ranakpik)


    5 years, 8 months ago

    I can’t see the recaptch box. when trying to login with username and password, there is showing the error
    “ERROR : Please check the ReCaptcha box.” . also the same thing are happen in lost password page.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Robert Peake

    (@robertpeake)

    It sounds like you are using a login form other than wp-login.php or WooCommerce. Only those two login forms are supported. You can disable the plugin by deleting the directory from the filesystem if you are having trouble logging in. Good luck!

    Plugin Author Robert Peake

    (@robertpeake)

    p,s. I’m seeing the recaptcha boxes on https://mjp.net/my-account/ as this looks like a default WooCommerce page. Perhaps your browser is blocking it?

    Thread Starter Suhan Alam Rana

    (@ranakpik)

    Hi Robert Peake,
    Thanks for your reply. The Problem has been solved. I Delete the Google recaptcha key and Created a new sitekey and Disabled the plugin and enabled again. Thank You for the great plugin ??

    The script needs to be added to the header

    • This reply was modified 5 years, 8 months ago by majidnasiri.

    I’m having a similar issue. Although I have disabled, produced new keys etc but the problem still exists. If you muck around for a while, sometimes the recaptcha box will appear in all of the places it should. But next time you start with a clean browser window it will not be anywhere except on the my-account login / register page.

    I am not sure what script @majidnasiri is referring to? Any help would be greatly appreciated.

    I’m using Woodmart theme with a slide in login / register form. The code is in the form for recaptcha but it does not display.

    Plugin Author Robert Peake

    (@robertpeake)

    Unfortunately custom login forms like the slide in login / register form you mention are can not be supported as they usually do not implement the standard WordPress login form actions necessary to trigger the captcha. However, sometimes these themes/plugins provide their own captcha solution as a result. Good luck!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Not showing on woocommerce login page’ is closed to new replies.