Not showing on front-end

  • Resolved dave.ooo

    (@crossy)


    2 years, 1 month ago

    The cookiebar is not showing on the front-end of the page. Getting an error which I suspect might have something to do with it?

    script.min.js?ver=3.0.1:1 TypeError: Cannot read properties of null (reading 'innerHTML')

    Any idea what’s going wrong?

    Edit: if possible, please hide the website I need support with from other visitors.

    • This topic was modified 2 years, 1 month ago by dave.ooo.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @crossy,

    Greetings, we’re delighted to assist you!

    We debugged the issue on your site. Our plugin uses the “wp_footer” action hook to display the banner content. Normally, this is found on the footer.php file of the theme, but we couldn’t find this in the theme used on your site.

    So could you add the below code to footer.php file before the closing of the body tag? Let us know how it goes.

    <?php wp_footer(); ?>

    Thread Starter dave.ooo

    (@crossy)

    That seems to do the trick, thanks!

    Could you please remove the website from my first post (I can’t seem to edit that one anymore?).

    • This reply was modified 2 years, 1 month ago by dave.ooo.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @crossy,

    We are unable to remove it either. However, I can assure you that only logged in users can see it.

Viewing 3 replies - 1 through 3 (of 3 total)
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