Not showing images and bio

  • Resolved Alex381

    (@aleks381)


    9 months, 3 weeks ago

    Hi PublishPress!

    I have started using this plugin and it showed great but now it stopped working for new users.

    When I add an image and bio of the author it was showing them nicely before, but for new authors I add now it does not. You can check the following examples to see:

    https://kratkeprice.net/author/andrea-ambrus/ – working

    https://kratkeprice.net/author/ana-zizovic/ – not working

    Can you please help me with this as I do need to add a lot more authors? Thanks.

    Also, is there any change I change the slug from /author/ to /autor/ so it fits better the language of the website?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @aleks381

    We are sorry to hear our plugin having an issue.

    Could you confirm if the one that affected is guest author? Or is it actual user?

    Thanks,

    Thread Starter Alex381

    (@aleks381)

    From what I see I think it is connected with your plugin. But if you want me to confirm something please tell me what you need to be confirmed first, so you are sure what can be the cause, and what steps do I need to take to make the confirmation.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @aleks381 On PublishPress Authors, there is a feature called guest authors.

    I was actually confirming with you if the affected user is guest author or not.

    Thread Starter Alex381

    (@aleks381)

    Oh, I understand now. I do not have any guest authors.

    What I have noticed is that as I deactivate your plugin for a moment to test, the whole page is gone. So I believe the issue is somehow connected to your plugin.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @aleks381 Can you share screenshot on the Authors setting? Did re-upload the avatar correct the issue or no?

    Thanks,

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

    Thanks,

Viewing 6 replies - 1 through 6 (of 6 total)
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