not showing images after installing new site with duplicator backup

  • Resolved sahand

    (@sahand1377)


    4 months, 3 weeks ago

    Greetings friends

    Tthe problem is that in order to transfer our site to another domain and host (for redirecting purpose), I created an easy installation file with the Duplicator Pro plugin and uploaded the site to the new host and domain. Everything works fine except for the photos.

    It shows only 6-7 out of 5584 photos. A gray background shows the rest of the photos in the media section. My site does not show anything from photos.

    Have you ever faced this problem in your migration process?

    Thank you for your guidance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @sahand1377,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Thread Starter sahand

    (@sahand1377)

    @mohammedeisa

    Of course

    I filled a form

    Thanks for reply

Viewing 2 replies - 1 through 2 (of 2 total)
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