• Resolved salman96

    (@salman96)


    Hello team

    I’ve taken a remote backup of site from old host to Google drive. Then I installed a fresh copy of WordPress and WP Vivid Backup plugin to new host. When I authenticate the Google drive, the old backup files are not getting fetched for restoration.

    Can you please let me know how to fetch the earlier backup files from Google drive to WP VIVID Backup dashboard ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @salman96

    Please note that backups of different sites are not shared in cloud storage.

    In your case, you can download the backup to your computer then upload it to the new site via WPvivid Backup Plugin and perform restore.

    Btw, migrating via cloud storage requires specific steps and is a pro version feature. For more details, you can check out this doc.

    All the best,

    WPvivid Support Team

    Thread Starter salman96

    (@salman96)

    Hello team

    Thanks for your reply. The domain name is same. I’m just migrating from one host to another. In another plugin Updraftplus Backups free version, scanning remote drive for earlier backup and restoration is available.

    I’d request you to consider adding this feature alone to your plugin as the remote back is already available and why not a scan for earlier backup !

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @salman96

    You are welcome.

    Let me check this with our development team and we are going to get back to you as soon as we can.

    All the best,

    WPvivid Support Team

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @salman96

    After checking with our developers, we confirm that scanning remote backups is not available in the free version. We offer it in the pro version.

    All the best,

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello,

    Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

    Please feel free to start a new one if you need any further assistance.

    All the best,

    WPvivid Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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