Not showing custom date on WooCommerce revenue analysis page

Hi there @jamshiddeveloper,

If I understand you correctly, the custom date selection under WooCommerce revenue analysis was just working fine before updating your WooCommerce version to 8.5.2. Is that correct?

I’m running the latest version of WooCommerce, and I can confirm that the custom date selection works just fine for me.

In that case, I would like to understand your site better, could you please share with us your system status report which you can find via WooCommerce > Status > Get system report > Copy for support.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to assisting you further.

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InnoDB<br>szpwfSecurityEvents: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwfStatus: ????: 0.17??????? + ??????: 0.09??????? + ????? InnoDB<br>szpwfTrafficRates: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwfWafFailures: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwfls_2fa_secrets: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpwfls_role_counts: ????: 0.00??????? + ??????: 0.00??????? + ????? MEMORY<br>szpwfls_settings: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwoo_compare_cat_fields: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwoo_compare_categories: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwoo_compare_fields: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwoocommerce_ir: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwoocommerce_ir_sms_archive: ????: 28.78??????? + ??????: 0.79??????? + ????? MyISAM<br>szpwoocommerce_ir_sms_contacts: ????: 0.11??????? + ??????: 0.03??????? + ????? MyISAM<br>szpwoof_query_cache: ????: 2.86??????? + ??????: 2.50??????? + ????? MyISAM<br>szpwoof_sd: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwoof_sd_presets: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpforms_tasks_meta: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpfront_ure_login_redirect: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpfront_ure_options: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpmailsmtp_debug_events: ????: 2.52??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpmailsmtp_tasks_meta: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpuf_subscribers: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwpuf_transaction: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwt_iew_action_history: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpwt_iew_mapping_template: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpyaysmtp_email_logs: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpyith_wcwl: ????: 0.19??????? + ??????: 0.08??????? + ????? InnoDB<br>szpyith_wcwl_lists: ????: 0.20??????? + ??????: 0.66??????? + ????? InnoDB<br>szpyoast_indexable: ????: 8.13??????? + ??????: 1.70??????? + ????? MyISAM<br>szpyoast_indexable_hierarchy: ????: 0.48??????? + ??????: 1.10??????? + ????? MyISAM<br>szpyoast_migrations: ????: 0.00??????? + ??????: 0.01??????? + ????? MyISAM<br>szpyoast_primary_term: ????: 0.32??????? + ??????: 0.49??????? + ????? MyISAM<br>szpyoast_prominent_words: ????: 4.57??????? + ??????: 6.97??????? + ????? MyISAM<br>szpyoast_seo_links: ????: 2.52??????? + ??????: 2.16??????? + ????? InnoDB<br>szpyoast_seo_meta: ????: 1.52??????? + ??????: 0.00??????? + ????? InnoDB<br>szpyop_poll_answermeta: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_poll_answers: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_poll_bans: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_poll_custom_fields: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_poll_facebook_users: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB<br>szpyop_poll_logs: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_poll_templates: ????: 0.38??????? + ??????: 0.00??????? + ????? InnoDB<br>szpyop_poll_voters: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_poll_votes_custom_fields: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_pollmeta: ????: 0.02??????? + ??????: 0.02??????? + ????? InnoDB<br>szpyop_polls: ????: 0.02??????? + ??????: 0.00??????? + ????? InnoDB Post Type Counts</p> <p class=””>acf-field: 115<br>acf-field-group: 6<br>ad_woo_search_grid: 1<br>attachment: 50632<br>attribute_group: 64<br>beeslider: 2<br>br_labels: 2<br>cptemplate: 1<br>custom-css-js: 19<br>customize_changeset: 62<br>dp_template: 9<br>envira: 2<br>gf_live_preview: 1<br>gfw_report: 1<br>kwlogos: 2<br>logo_slider: 1<br>logooo: 16<br>lshowcase: 22<br>mc_rule: 1<br>mpcth_of: 59<br>nav_menu_item: 190<br>oembed_cache: 10<br>page: 35<br>popup: 1<br>popup_theme: 6<br>post: 28<br>product: 8115<br>product_variation: 740<br>question_answer: 7112<br>revision: 8468<br>rl_gallery: 1<br>searchford: 1<br>shop_coupon: 1018<br>shop_order: 37237<br>shop_order_refund: 1<br>slide: 18<br>snp_popups: 2<br>soliloquy: 1<br>sp_html5video: 4<br>sp_wps_shortcodes: 1<br>themefusion_elastic: 2<br>ticket_status: 1<br>wafs: 1<br>wapl: 1<br>wcbox: 1<br>wcps: 1<br>wp_global_styles: 1<br>wp-types-group: 1<br>wpcf7_contact_form: 2<br>wpdmpro: 2<br>wpuf_forms: 1<br>wpuf_input: 5<br>yith_wcps_type: 3<br>yith-wcbm-badge: 2<br>ywar_reviews: 180<br>ywtm_tab: 3 Security</p> <p class=””>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (27)</p> <p class=””>Ippanel Sms Woo: ???? Ippanel – 1.0.0<br>WooCommerce Print Invoices/Packing Lists: ???? SkyVerge – 3.2.0<br>????????? ?????? ???????: ???? WP Engine – 6.2.6.1<br>Ajax Search Lite: ???? ????? ???????? – 4.11.5<br>Akismet Anti-spam: Spam Protection: ???? Automattic – Anti-spam Team – 5.3.1<br>????? ???? ??????: ???? ??? ?????? ????? ???? ?????? – 5.2.7<br>??????? ??????? ??????? ???? ????????: ???? Azkivam – 1.0.0<br>Azkivam Credit Payment Gateway: ???? Hossein Mobasher – 1.0.0<br>?????? ?????? ????????? ???? ???????: ???? Fanavacard – 1.0<br>JC WooCommerce Advanced Attributes: ???? James Collings – 1.3.0<br>??????? ?????: ???? ??????? ????? – 7.1.3<br>??????? ??????? ??????? ???? ??? – ????: ???? Torob – 1.3.0<br>????? ????: ???? ??? ????? – 5.4.2<br>????? ???????: ???? ?????? ????? – 1.1.1<br>????? ?????? ??????? ????: ???? ???? – 2.1.2<br>WooCommerce Checkout Manager: ???? QuadLayers – 7.4.3<br>HUSKY – Products Filter Professional for WooCommerce: ???? realmag777 – 3.3.5.1<br>???????: ???? ???????? – 8.6.0 (??????????? ?? ???? 8.6.1 ?? ????? ???)<br>????? ??? ???????: ???? ??? ???? – 21.7<br>??? Yoast: ???? Team Yoast – 22.0<br>???????? ?? ??????: ???? Emre Vona – 1.2.3<br>?????: ???? ????? – 3.11.1<br>???? ?????? ?????: ???? ??? ?????? ????? – 4.0.2<br>??? ???? : ???????: ???? ??? ???? – 16.0<br>?????? ?????? ???????: ???? YITH – 2.35.0<br>YITH WooCommerce Wishlist: ???? ?????? ??? YITH – 3.29.0<br>?????? ?????? ??? ???????? ???? ???????: ???? Masoud Amini<br>alireza yousefi – 4.9.3 Inactive Plugins (4)</p> <p class=””>COD24 Woocommerce Shipping: ???? Rasool Vahdati – 3.0.1<br>Query Monitor: ???? John Blackbourn – 3.15.0<br>User Role Editor: ???? Vladimir Garagulya – 4.64.1<br>????? ???? ?? ???????: ???? ??????? ????? – 6.1.0 Settings</p> <p class=””>API Enabled: ?<br>Force SSL: –<br>Currency: IRT (?????)<br>Currency Position: right_space<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 0<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages</p> <p class=””>?????? ???????: ? ????? ???? ????? ?? ??? ???? ???? ?????<br>??? ????: #8 – /cart/<br>??????: #9 – /checkout/<br>???? ?????? ??: #49330 – /register/<br>????? ? ?????: #23460 – /%d9%82%d9%88%d8%a7%d9%86%db%8c%d9%86-%d9%88-%d9%85%d9%82%d8%b1%d8%b1%d8%a7%d8%aa/ Theme</p> <p class=””>Name: test<br>Version: 2.1.1<br>Author URL: https://test.com<br>Child Theme: ? – ??? ??? ?? ??? ?????? ? ???? ???? ??????? ??? ???? ???? ????? ??????? ?? ???? ?? ???? ????? ??????? ????. ??????: ????? ?? ???? ????? ??????<br>WooCommerce Support: ? Templates</p> <p class=””>Overrides: test/archive-product.php ???? – ????? ????? ???. ???? ???? ??? 3.4.0<br>test/woocommerce/content-product.php<br>test/woocommerce/single-product/review-meta.php<br>test/woocommerce/single-product.php ???? – ????? ????? ???. ???? ???? ??? 1.6.4</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> ?????? ?? ??? ????? ?? ????????</code></pre> <p class=””>Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 1402-12-09 18:20:46<br>Options: ?<br>Notes: 20<br>Onboarding: completed Action Scheduler</p> <p class=””>????? ???: 7,779<br>Oldest: 2024-01-28 09:40:08 +0330<br>Newest: 2024-02-28 06:17:11 +0330</p> <p class=””>??????: 907<br>Oldest: 2022-08-27 14:41:57 +0430<br>Newest: 2024-02-06 17:21:26 +0330</p> <p class=””>?? ??????: 4<br>Oldest: 2024-02-28 11:36:43 +0330<br>Newest: 2024-03-04 15:09:12 +0330 Status report information</p> <p class=””>Generated at: 2024-02-28 08:59:13 +03:30<br>`

• This reply was modified 9 months ago by jamshiddeveloper.

Hey there ??

Thanks for sharing that.

To better understand the exact issue you are facing, can you please share a clear screenshot of what you are currently seeing on the Analytics → Revenue page?

If you don’t already have a screenshot tool installed,?Snipboard.io?can be used for easily sharing screenshots. Please follow the instructions on that page, then paste the URL in your reply here.

WC Version: 8.6.0

Additionally, can you see if updating WooCommerce core to its latest available version [8.6.1] makes any difference?

We always recommend ensuring that you have a good?backup?of your?full site and database before performing any updates, so that, should something go wrong, you are able to easily restore your site to a functioning state.

Cheers!

You can read the status report from this link.
It is not related to WooCommerce version either. Because there is an updated version, but this problem still exists

https://gist.github.com/laraveljamshid/12c32ed20f8b80c5d6773e1b379241a9/revisions

Hi @jamshiddeveloper,

Thank you for sharing additional information! I noticed you’re using WC 8.6.0, which has some known issues. For a smoother experience, I suggest you update to WC 8.6.1 – the latest version available as of now.

Also, can you provide screenshots or a video showing the issue for better assistance on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

Furthermore, I tested the custom date filter on my testing site and noticed everything was working as expected.

However, please note that Revenue Analytics is now reported from paid orders. WooCommerce will collect orders in this table based on when the payment went through rather than when they were placed. You can change this in Analytics settings. More info: https://woo.com/document/woocommerce-analytics/

I hope this provides some clarity. Looking forward to hearing from you!

https://snipboard.io/gQXuAx.jpg

I even disabled all the plugins and changed the theme, but the problem is still there.
Only the WooCommerce plugin is active

?? hey @jamshiddeveloper

I went ahead with testing this further, and it appears I was able to reproduce it when a RTL locale is active, with the latest version of WooCommerce active.

The issue has been reported on GitHub, here. Feel free to subscribe to it, for receiving updates on its progress.

I hope that helps!