Not showing cookies are using

  • Resolved totallywp

    (@panatapattu)


    1 year, 12 months ago

    Hi,

    I am using this plugin for a long time with a lot of websites now. Recently I added a new website. But I can see the cookies. It’s saying no cookies to display for all tabs. Please see the attached https://ibb.co/dpM89LN

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @panatapattu,

    Greetings from CookieYes!

    You are now using our revamped version plugin. You can manually add cookies by selecting the add cookies option in the plugin’s cookie manager settings. On the other hand, if you were to use the connect button in the plugin to connect with the web app, you would be granted a free account with access to the cookieYes dashboard and its many options.

    Scan for cookies after connecting; the discovered cookies will be listed under the categories. The plugin will automatically apply cookie blocking when the cookie scanning is finished.

    Thread Starter totallywp

    (@panatapattu)

    Hi,

    I created a free account and connect the website. In admin, I can see this (https://ibb.co/vZgxqWS). But those are not updated in the front end. Nothing shows in the front end yet.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @panatapattu,

    After scanning the website, have you deleted the site’s cache? If not, kindly do so, and if the issue still exists, provide your website URL so we can investigate the matter.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @panatapattu,

    This thread has been inactive for a while so we will mark it as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
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