not sending to customer

Check the debugger option to see what happens on your installation.

The plugin works fine and we haven’t got any issue report with customer notifications.

Kind regards.

i am not sure exactly what you mean but as admin i recive sms notification no cutomers

here might help

### WordPress Environment ###

Home URL: https://akleel.com
Site URL: https://akleel.com
WC Version: 3.3.3
Log Directory Writable: ?
WP Version: 4.9.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: ar

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.4
PHP Post Max Size: 64 MB
PHP Time Limit: 180
PHP Max Input Vars: 1000
cURL Version: 7.19.7
NSS/3.27.1

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.3.3
WC Database Prefix: wp_
?????? ??? ????? ????????: 127.14MB
??? ?????? ????? ????????: 100.97MB
??? ???? ????? ????????: 26.17MB
wp_woocommerce_sessions: ????????: 1.05MB + ??????: 0.08MB
wp_woocommerce_api_keys: ????????: 0.00MB + ??????: 0.01MB
wp_woocommerce_attribute_taxonomies: ????????: 0.02MB + ??????: 0.02MB
wp_woocommerce_downloadable_product_permissions: ????????: 0.00MB + ??????: 0.01MB
wp_woocommerce_order_items: ????????: 0.11MB + ??????: 0.05MB
wp_woocommerce_order_itemmeta: ????????: 0.65MB + ??????: 0.49MB
wp_woocommerce_tax_rates: ????????: 0.00MB + ??????: 0.01MB
wp_woocommerce_tax_rate_locations: ????????: 0.00MB + ??????: 0.00MB
wp_woocommerce_shipping_zones: ????????: 0.00MB + ??????: 0.00MB
wp_woocommerce_shipping_zone_locations: ????????: 0.01MB + ??????: 0.02MB
wp_woocommerce_shipping_zone_methods: ????????: 0.00MB + ??????: 0.00MB
wp_woocommerce_payment_tokens: ????????: 0.00MB + ??????: 0.00MB
wp_woocommerce_payment_tokenmeta: ????????: 0.00MB + ??????: 0.00MB
wp_woocommerce_log: ????????: 0.00MB + ??????: 0.00MB
wp_ariadminer_connections: ????????: 0.00MB + ??????: 0.00MB
wp_commentmeta: ????????: 0.00MB + ??????: 0.01MB
wp_comments: ????????: 0.20MB + ??????: 0.10MB
wp_es_deliverreport: ????????: 0.00MB + ??????: 0.00MB
wp_es_emaillist: ????????: 0.05MB + ??????: 0.01MB
wp_es_notification: ????????: 0.00MB + ??????: 0.00MB
wp_es_pluginconfig: ????????: 0.00MB + ??????: 0.00MB
wp_es_sentdetails: ????????: 0.00MB + ??????: 0.00MB
wp_es_templatetable: ????????: 0.00MB + ??????: 0.00MB
wp_ewwwio_images: ????????: 0.00MB + ??????: 0.00MB
wp_failed_jobs: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_icons: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_maps: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_markers: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_marker_groups: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_membership_presets: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_modules: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_modules_type: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_options: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_options_categories: ????????: 0.00MB + ??????: 0.00MB
wp_gmp_usage_stat: ????????: 0.00MB + ??????: 0.00MB
wp_hmp_playlist: ????????: 0.02MB + ??????: 0.02MB
wp_hmp_rating: ????????: 0.02MB + ??????: 0.02MB
wp_links: ????????: 0.02MB + ??????: 0.02MB
wp_login_redirects: ????????: 0.00MB + ??????: 0.01MB
wp_mailchimp_carts: ????????: 0.00MB + ??????: 0.00MB
wp_mappress_maps: ????????: 0.00MB + ??????: 0.00MB
wp_mappress_posts: ????????: 0.00MB + ??????: 0.00MB
wp_nextend2_image_storage: ????????: 0.05MB + ??????: 0.01MB
wp_nextend2_section_storage: ????????: 0.00MB + ??????: 0.01MB
wp_nextend2_smartslider3_generators: ????????: 0.00MB + ??????: 0.00MB
wp_nextend2_smartslider3_sliders: ????????: 0.01MB + ??????: 0.00MB
wp_nextend2_smartslider3_sliders_xref: ????????: 0.00MB + ??????: 0.00MB
wp_nextend2_smartslider3_slides: ????????: 0.07MB + ??????: 0.00MB
wp_options: ????????: 19.41MB + ??????: 1.19MB
wp_postmeta: ????????: 55.45MB + ??????: 18.97MB
wp_posts: ????????: 14.45MB + ??????: 2.42MB
wp_posts_backup: ????????: 5.52MB + ??????: 0.77MB
wp_pv_commission: ????????: 0.04MB + ??????: 0.01MB
wp_queue: ????????: 0.01MB + ??????: 0.00MB
wp_revslider_css: ????????: 0.09MB + ??????: 0.01MB
wp_revslider_layer_animations: ????????: 0.00MB + ??????: 0.00MB
wp_revslider_navigations: ????????: 0.00MB + ??????: 0.00MB
wp_revslider_settings: ????????: 0.00MB + ??????: 0.00MB
wp_revslider_sliders: ????????: 0.01MB + ??????: 0.00MB
wp_revslider_slides: ????????: 0.12MB + ??????: 0.00MB
wp_revslider_static_slides: ????????: 0.00MB + ??????: 0.00MB
wp_sms_send: ????????: 0.00MB + ??????: 0.00MB
wp_sms_subscribes: ????????: 0.00MB + ??????: 0.00MB
wp_sms_subscribes_group: ????????: 0.00MB + ??????: 0.00MB
wp_termmeta: ????????: 0.12MB + ??????: 0.10MB
wp_terms: ????????: 0.20MB + ??????: 0.28MB
wp_term_relationships: ????????: 1.41MB + ??????: 0.39MB
wp_term_taxonomy: ????????: 0.17MB + ??????: 0.20MB
wp_usermeta: ????????: 1.07MB + ??????: 0.67MB
wp_users: ????????: 0.07MB + ??????: 0.06MB
wp_wcpdf_invoice_number: ????????: 0.00MB + ??????: 0.00MB
wp_wcv_feedback: ????????: 0.00MB + ??????: 0.00MB
wp_wc_download_log: ????????: 0.00MB + ??????: 0.00MB
wp_wc_points_rewards_user_points: ????????: 0.02MB + ??????: 0.03MB
wp_wc_points_rewards_user_points_log: ????????: 0.03MB + ??????: 0.03MB
wp_wc_webhooks: ????????: 0.00MB + ??????: 0.00MB
wp_wplc_chat_msgs: ????????: 0.02MB + ??????: 0.00MB
wp_wplc_chat_sessions: ????????: 0.02MB + ??????: 0.00MB
wp_wplc_offline_messages: ????????: 0.02MB + ??????: 0.00MB
wp_yith_wcwl: ????????: 0.00MB + ??????: 0.00MB
wp_yith_wcwl_lists: ????????: 0.01MB + ??????: 0.02MB
wp_yoast_seo_links: ????????: 0.39MB + ??????: 0.08MB
wp_yoast_seo_meta: ????????: 0.04MB + ??????: 0.04MB

### Post Type Counts ###

attachment: 4571
customize_changeset: 5
custom_css: 1
dc_commission: 44
es_template: 6
global_product_addon: 1
nav_menu_item: 135
oembed_cache: 3
page: 45
post: 17
product: 1724
product_variation: 1450
revision: 1334
shop_coupon: 25
shop_order: 323
shop_order_refund: 10
shop_order_vendor: 468
slide: 3
vendor_store: 8
wafs: 1
wcct_countdown: 2
wcmp_transaction: 1
wpcf7_contact_form: 5
wysijap: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (38) ###

ARI Adminer: ?????? ARI Soft – 1.1.9
Contact Form 7: ?????? Takayuki Miyoshi – 5.0
PageBuilder for Handy Store: ??????  – 1.0
Email Subscribers & Newsletters: ?????? Icegram – 3.4.8
Envato WordPress Toolkit: ?????? Envato – 1.7.3
Force Regenerate Thumbnails: ?????? Pedro Elsner – 2.0.6
Handy Feature Pack: ?????? Themes Zone – 1.0.5
Imagify: ?????? WP Media – 1.6.14.2
Kirki Toolkit: ?????? Aristeides Stathopoulos – 3.0.25
Loco Translate: ?????? Tim Whitlock – 2.1.2
MailChimp for WooCommerce: ?????? MailChimp – 2.1.4 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce Credit Card Payment Gateway - PayTabs: ?????? PayTabs – 2.2 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce SADAD- PayTabs: ?????? PayTabs – 2.3 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
Peter's Login Redirect: ?????? Peter Keung – 2.9.1
Really Simple SSL: ?????? Rogier Lankhorst – 2.5.25
Smart Slider 3: ?????? Nextend – 3.2.13
.Suppamenu Pro: ?????? Sabri Taieb – 2.5.9
Tawk.to Live Chat: ?????? Tawkto – 0.3.4
Twiget Twitter Widget CUST: ?????? Prasanna SP -C – 1.1.4
User Role Editor: ?????? Vladimir Garagulya – 4.40
WC Vendors Pro: ?????? WC Vendors – 1.4.6
WC Vendors: ?????? WC Vendors – 1.9.14
Widget Data - Setting Import/Export Plugin: ?????? Voce Communications - Kevin Langley
Sean McCafferty
Mark Parolisi – 1.5.3

WooCommerce Advanced Free Shipping: ?????? Jeroen Sormani – 1.1.3 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WC - APG SMS Notifications: ?????? Art Project Group – 2.14.0.3 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
??????? ?????? ???????: ?????? ??????? ??????? – 1.0.3 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce Gateways Country Limiter: ?????? OnTheGoSystems – 1.2 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce PDF Invoices: ?????? Bas Elbers – 2.9.11 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce Points and Rewards: ?????? WooCommerce – 1.6.11 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce Product Add-ons: ?????? WooCommerce – 2.9.1 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
WooCommerce: ?????? Automattic – 3.3.3
Yoast SEO: ?????? Team Yoast – 6.3.1
WP-PageNavi: ?????? Lester 'GaMerZ' Chan – 2.92
WP Rocket: ?????? WP Media – 2.11.6
WP Staging: ?????? WP-Staging – 2.1.8
YITH WooCommerce Ajax Product Filter: ?????? YITHEMES – 3.5.0 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
YITH WooCommerce Compare: ?????? YITHEMES – 2.3.0 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce
YITH WooCommerce Wishlist: ?????? YITHEMES – 2.2.1 – ?? ??? ???????? ?? ??????? ????? ?? WooCommerce

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: SAR (?.?.)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

??????: #4 - /shop/
?????: #5 - /cart/
????? ?????: #6 - /checkout/
?????: #7 - /my-account/
?????? ????????: #3131 - /terms/

### Theme ###

Name: HandyStore Theme Child
Version: 5.0.3 (see readme.txt for detailed changelog)
Author URL: https://themes.zone
Child Theme: ?
Parent Theme Name: HandyStore
Parent Theme Version: 5.0.10 (see readme.txt for detailed changelog)
Parent Theme Author URL: https://themes.zone
WooCommerce Support: ?

### Templates ###

Overrides: handystore/woocommerce/cart/cart.php
handystore/woocommerce/content-product.php
handystore/woocommerce/content-widget-product.php
handystore/woocommerce/loop/loop-start.php

### WC Vendors Pro ###

Theme Compatability: -
Pro Dashboard Page: ? - #14084
Feedback form page: ? - #14082
Vendor Shop Permalink: ? - vendors/

### Templates ###

Overrides: handystore/wc-vendors/front/pro-vendor-list.php
handystore/wc-vendors/front/ratings/feedback-form.php
handystore/wc-vendors/store/store-header.php
handystore/wc-vendors/store/store-ratings.php