not sending notifications emails

@mmichtus, thanks for reaching out. Usually, if notifications aren’t firing there’s some sort of disjoint between the store install and the ‘Connected Site’ in MailChimp.

As a first try to resolve, I’d recommend simply uninstalling the plugin > delete any automations running in MailChimp > confirm that the store is removed from the ‘Connected Sites’ area > reinstall and then finally setting up the automations again.

Let us know if that resolves things for you.

Hi @mmichtus, just wanted to check back – any luck getting those notification emails sending?

Since it’s been a while, I’m going to go ahead and close this ticket out. Don’t hesitate to reach back out if you still have problems.

i have quit using the plugin for now, thanks for asking.

Ok no problem @mmichtus, if you’d like to give it a try again sometime in the future let us know if you still encounter issues.