Not Sending Notification Emails

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Can someone please help?

Having the same issue. Just installed this plugging on a site and it is not sending email notifications. Can someone please advise?

Do you have a notification setup for the form? Is it active?

Not sending mail at all — There used to be a place in the Form Settings that allowed you to enter the email address that the form would send to — It’s gone, so now there’s no way for the form to send anything …

Even though I already know where the form is supposed to send, there still isn’t a way to double check and make sure.

I can go into WordPress and see what might have been sent, but I’m not getting the email it’s supposed to send to me.

I’m to the point now of thinking I should dig up the original build that I installed in October of 2015 so that I can get the thing to work as advertised.

Yeah no notification emails being sent for me either.

I have notifications setup and they have worked in the past, but the last update seems to have broken them?

I have Easy SMTP in place and working, and have sent emails to the mailbox I want to receive the notifications and they arrive ok, but nothing is generated when someone completes a form ??

Please email tlovett88 [at] gmail

I’m having the same problem, in the past week, likely since an upgrade, I stopped getting notification emails from the form at brooks-malone.com. We used to have them sent to the email addresses for my client and myself as a backup.

UPDATE: It appears that recent upgrades have had a lot of new notification functionality added, which is cool! But, it wiped out my old notification instructions. You need to recreate these. From the admin console, choose Forms > Forms and Submissions. Then for each form in your list, choose to edit the form. On the edit screen, in the top left corner click the blue Manage Form button.Then on the Form Settings screen, scroll to the bottom to the notifications area. Choose to add a notification, and setup your notification. Make sure to set Activate Notification to “Yes”. This fixed my problem and I started getting notifications again.

Hey Taylor, I am also having issues. I did install the WP Easy SMTP and I am getting the test emails fine, but not the email notifications from the contact form.

Form is being used here: https://www.paintingvirginia.com/free-estimate-request/

Any suggestions?

@annamartindesigns, Try sending the notifications to test emails on different domains. I had everything working fine, EXCEPT, emails were being filtered by Earthlink to my client’s Earthlink.net email account. They just disappeared. You might try testing to several different email addresses on different domains to see if you aren’t getting the form emails on a particular account because they are being filtered.

Thank you Erik. I have the notifications going to three different emails and a notification set up to send to the person that completes the form. None are working…

Did you set the notification to active? That’s it, I’m out of suggestions. Good luck!

Suggests plugin Author set new notifications to active by default.