Not Sending “New Order” Now After Updating Yesterday

  • Resolved Stef

    (@serafinnyc)


    1 year, 7 months ago

    Client uses your app (we didn’t advise it), but we did update their site and all 32 apps, yours being one and now he’s reporting back that Woo is not sending out new order notifications to him.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Stef

    (@serafinnyc)

    Here’s the system report you ask for in the app

    Mailer: postsmtp
    HostName: example.com
    cURL Version: 7.29.0
    OpenSSL Version: NSS/3.53.1
    OS: Linux example.wordkeeper.net 5.4.251-1.el7.elrepo.x86_64 #1 SMP Thu Jul 27 18:49:53 EDT 2023 x86_64
    PHP: Linux 7.4.33 en_US.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.3 en_US UTF-8
    WordPress Theme: SA Integration
    WordPress Plugins: Post SMTP, Pixel Manager for WooCommerce, Web Accessibility by accessiBe, AffiliateWP, Akismet Anti-Spam: Spam Protection, Classic Widgets, Code Snippets, Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd, Content Views, Disable Comments, Doofinder WP & WooCommerce Search, EZP Maintenance Mode, Image & Text Widget, Klaviyo, MyThemeShop Theme & Plugin Updater, PayPal for WooCommerce, Content Views Pro, Redirection, Redtrack Plugin for Woocommerce, Simple Author Box, SSL Insecure Content Fixer, Widgets On Pages, Product Feed PRO for WooCommerce, WooCommerce All Products For Subscriptions, WooCommerce Conversion Tracking, WooCommerce Amazon Pay, WooCommerce Authorize.Net Gateway, WooCommerce PayPal Checkout Gateway, WooCommerce Payments, WooCommerce PayPal Payments, WooCommerce Print Invoices/Packing Lists, WooCommerce ShippingEasy Integration, WooCommerce Subscriptions, WooCommerce Tab Manager, WooCommerce Table Rate Shipping, WooCommerce, Yoast SEO, WP Rocket, WP Rollback, WP Shortcode by MyThemeShop, WP Tab Widget, WPMU DEV Dashboard
    WordPress wp_mail Owner: /home/www/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, Anonymous Function, PostsmtpMailer->get_mail_args
    Postman: 2.5.9.3
    Postman Sender Domain (Envelope|Message): example.com | example.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 148406 | 1983

    Thread Starter Stef

    (@serafinnyc)

    I figured this out. It was WooCommerce Payments affecting your app. Good to go now. Thanks

    Plugin Author Saad Iqbal

    (@saadiqbal)

    Glad to hear that your issue is resolved now.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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