Not sending emails

  • Resolved milenfrom

    (@milenfrom)


    5 years, 3 months ago

    Hi,

    I purchased the pro version & installed it, created a form, however it does not send emails neither with the integrated debug utility.

    I’m using Amazon SES as my email gateway

    Can I get support on that topic?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter milenfrom

    (@milenfrom)

    I tried all the SMTP plugins and sending test mails is working
    All email are routed through Amazon SES but SmartForms still does not send email… even through its debugging utility

    Too bad
    Wasted time and effort

    Thread Starter milenfrom

    (@milenfrom)

    SOLVED

    The problem comes when the default email in WordPress is not verified in Amazon and when you set-up gateway like Easy Amazon SMTP or else and you define sender – this sender is being used by SmartForms
    SmartForms by default uses the default WordPress email which is set in the settings – so you need to go to the settings of the smart forms form and there change the Sender address “From email address” – to do that you will need the Pro version because the free version does not support such change

    Another solution will be to verify in Amazon AWS the default email you use in
    your WordPress install

    Thread Starter milenfrom

    (@milenfrom)

    SOLVED

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Not sending emails’ is closed to new replies.