Not send email

  • Good morning,

    I have installed the plugin, but it does not work. I have tried in simple products and in variables, when you subscribe, the email never arrives. I have looked in span mail and it doesn’t arrive either.

    I need help please!

    Thank you very much.

    • This topic was modified 3 years, 6 months ago by wp-yeyo.
Viewing 1 replies (of 1 total)
  • Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    Good day!!!

    There are many reason behind fail to send restock email.

    Please try to troubleshoot the issue in detail
    1. Try change background process engine to woocommerce(repeat the process) instead of default to see it helps.
    2. Check Manual sending instock email works?
    3. We record the log of each activity behind sending email, so we strongly suggest you to check the log recorded in WooCommerce -> Status -> Logs -> Top right side drop-down check any log with prefix of back-in-stock-notifier with latest date, that will have more details about the issue.
    4. Sometimes issue may arise because of conflict between plugins, we suggest you to try (just for testing) deactivate all other plugins except Woocommerce and our Plugin to see it works in any way?

    If our plugin works after trying troubleshoot steps, do consider to change the review.

    Thanks,
    CodeWooGeek Team.

Viewing 1 replies (of 1 total)
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