Not seeing any tabs or buttons on the checkout page

  • Jon Brain

    (@brainjonbrain)


    6 years, 9 months ago

    Hello,

    I’d like to use your plugin, but when I activate it, all that happens is that the order review section disappears from my checkout page. There are no buttons or tabs that allow me to move to the next step.

    I’m using the default configuration settings – is there something else I should be doing?

    I’m using a custom theme, though it’s basically a custom-styled version of the default WooCommerce templates. (WP v4.9.5 / WC v3.3.5)

    Can you offer any advice?

    Thanks,
    Jon

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    I’m not aware of any issue that would completely hide the buttons and tabs.

    Do you have a link I can look at? If you don’t want to share the link here, you can also contact me on this page.

    • This reply was modified 6 years, 9 months ago by SilkyPress.
    Thread Starter Jon Brain

    (@brainjonbrain)

    Many thanks for the quick reply! I have sent a link to the problem via your website.

    Hello,

    I also have the same problem, can you help me?

    Plugin Author SilkyPress

    (@diana_burduja)

    Hello,

    the problem was because of a custom-made theme that was overwriting the plugin’s checkout template. But Jon stopped the discussion before we managed to find out what exactly was causing this.

    What theme are you using? Do you have a link so I can have a look?

Viewing 4 replies - 1 through 4 (of 4 total)
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