not saving signups to the list

  • Resolved Juliana

    (@nkhanani)


    6 years, 11 months ago

    Logs don’t show any error messages. About a dozen people have signed up (and the dozen emails are showing in logs) but only 5 on mailchimp. i’m trying to save in 2 lists. is that’s causing the problem

    https://www.dropbox.com/s/pt1dfukq1wnii33/Capture.JPG?dl=0

    Here is a sample from the logs:
    [2017-12-09 19:47:49] cf7connector_app.INFO: “Zebo bot platform access” [7721]: Subscribe a user to MailChimp list(s). {“email”:”[email protected]”,”name”:”Carl”,”lists”:{“5f1145a909”:{“id”:”5f1145a909″,”fields”:{“YOUARE”:”just exploring”,”LNAME”:”Hurley “}},”e508bb0302”:{“id”:”e508bb0302″,”fields”:{“FNAME”:”Carl”,”LNAME”:”Hurley “}}}} []
    [2017-12-10 19:39:32] cf7connector_app.INFO: “Zebo bot platform access” [7721]: Subscribe a user to MailChimp list(s). {“email”:”[email protected]”,”name”:”usman”,”lists”:{“5f1145a909”:{“id”:”5f1145a909″,”fields”:{“YOUARE”:”other”,”LNAME”:”ali”}},”e508bb0302″:{“id”:”e508bb0302″,”fields”:{“FNAME”:”usman”,”LNAME”:”ali”}}}} []
    [2017-12-10 21:41:31] cf7connector_app.INFO: “Zebo bot platform access” [7721]: Subscribe a user to MailChimp list(s). {“email”:”[email protected]”,”name”:”nuno”,”lists”:{“5f1145a909”:{“id”:”5f1145a909″,”fields”:{“YOUARE”:”developer/freelancer”,”LNAME”:”alexandre”}},”e508bb0302″:{“id”:”e508bb0302″,”fields”:{“FNAME”:”nuno”,”LNAME”:”alexandre”}}}} []
    [2017-12-11 05:36:10] cf7connector_app.INFO: “Zebo bot platform access” [7721]: Subscribe a user to MailChimp list(s). {“email”:”[email protected]”,”name”:”Nayda”,”lists”:{“5f1145a909”:{“id”:”5f1145a909″,”fields”:{“YOUARE”:”business owner”,”LNAME”:”Hinton”}},”e508bb0302″:{“id”:”e508bb0302″,”fields”:{“FNAME”:”Nayda”,”LNAME”:”Hinton”}}}} []
    [2017-12-12 06:22:48] cf7connector_app.INFO: “Zebo bot platform access” [7721]: Subscribe a user to MailChimp list(s). {“email”:”[email protected]”,”name”:”Tzo”,”lists”:{“5f1145a909”:{“id”:”5f1145a909″,”fields”:{“YOUARE”:”business owner”,”LNAME”:”Yoku”}},”e508bb0302″:{“id”:”e508bb0302″,”fields”:{“FNAME”:”Tzo”,”LNAME”:”Yoku”}}}} []

    Here’s a snapshot of 3/5 that saved in the list. As you will noticed nothing saved between nov 29th and dec 10th and then suddenly one contact was saved on the 10th and nothing after

    https://www.dropbox.com/s/11lpi3avphhiqoh/Capture2.JPG?dl=0

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author arisoft

    (@arisoft)

    Hello,

    Do you use free or PRO version of the plugin? What version is used on your site? Could you send screenshot(s) by email ([email protected]) with configuration on “MailChimp” tab from from settings page?

    Thread Starter Juliana

    (@nkhanani)

    Hello, I have emailed you the screenshots. I am using the free version. I wouldn’t pay for a PRO version for plugin that is not working and is losing valuable client data of mine. I hope this can be resolved asap. Thanks for your help!

    Plugin Author arisoft

    (@arisoft)

    Hello,

    Check your mail please. We sent instructions how to get details about batch operations. It helps us to investigate the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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