Not saving data in WP back-end

  • Hello

    M Chart is not saving new data when i fill in the form on the back-end.
    I can place it in the table, but it is not stored.

    It is the case in several tables, where it was functioning okay a couple of weeks ago.

    Updating to the latest version did not solve the problem

    What is wrong?

    Regards Martin

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author methnen

    (@methnen)

    Hard to say. My guess would be that something else is interfering with the Javascript though.

    The first thing to check would be to open up the browser console and look for any Javascript errors inside of the console when you are using the plugin. Most typically you’ll see a TypeError of some kind.

    I’m also happy to take a look at this myself in action if you have a way to share some credentials or access to a dev environment that replicates your setup. Whatever works best for you.

    I’m available via email at jamie AT methnen.com but please ping me on here when you send the email so I know to look for it.

    Thread Starter martinshoe

    (@martinshoe)

    Hi Jamie

    Thanks for your reply, i havr send you an e-mail

    Thread Starter martinshoe

    (@martinshoe)

    Did you receive my mail?
    I want to give you the login to the site so you can see the problem

    Plugin Author methnen

    (@methnen)

    I did, I’ve had it on my list to take a look at but my paying work life has been a little overwhelming the last few weeks and I hadn’t managed to get to it yet. I sent you a reply a few moments ago.

    • This reply was modified 1 week, 1 day ago by methnen.
Viewing 4 replies - 1 through 4 (of 4 total)
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