Viewing 9 replies - 1 through 9 (of 9 total)
  • I am having the same problem

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Dear @thezwomann and @stigma8113,

    Thank you for posting on our forum. We are very sorry for the inconvenience. May I kindly ask you to contact our Support Team? Please mention the forum post URL.

    Have a nice day!

    Glenn

    (@gadgetgusto)

    I’m having the same problem after wordpress update. Also, cannot enter or edit text in description section when creating/editing it.

    I’m having the same problem after updating wordpress to 4.8.1. Any solution?

    Thread Starter stigma8113

    (@stigma8113)

    Everything works, thank you

    Plugin Contributor WD Support

    (@wdsupport)

    Dear users,

    Our development team has found the cause of this problem. It is a conflict with JetPack plugin. The team is working to fix the issue, they will release an update soon.

    Meanwhile, please go to *Photo Gallery Options > Global options > General* tab and set *Enable HTML editor* to *No.* This will resolve the issue until the update is ready.

    Thank you!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Dear users,

    We are happy to announce that the update is available now. Once you update the plugin you will not have this issue any longer.

    Thank you!

    Thank you. Can you push the update? It’s not showing up as an option. Thank you

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Dear @thezwomann,

    If you use the Pro version of the plugin, please make sure to install WD Manager plugin first. You will need to log in to your account of Web-Dorado.com, then navigate to My Account > My Products page. Download WD Manager from here.

    Afterwards, go to Plugins page of your WordPress dashboard and install WD Manager by uploading its package. Activate the plugin when it is uploaded.

    Then go to WD Manager page and click on Plugins sub-menu item. Navigate to Purchased Plugins page and hit Reload. You will see the latest version of the plugin and can install it from this page. Note, that you will not lose any data by following these steps.

    Let me know in case you have questions.
    Thanks! Have a wonderful day!

Viewing 9 replies - 1 through 9 (of 9 total)
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