Not responsive

  • Resolved stijnbelmans

    (@stijnbelmans)


    4 years ago

    Hi
    I’ve installed the plug-in, but it’s not mobile-friendly on mobile screens. That’s why I deactivated it for now. How can I fix this?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter stijnbelmans

    (@stijnbelmans)

    Ps: I activated safe mode and now it works, but there is a problem with the integrations I guess.

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hoi Stijn @stijnbelmans,

    Could you show me how it looks without safe mode enabled?

    I can help even better when I have a live version, if you don’t mind having it enabled for a short period.

    groeten Aert

    Thread Starter stijnbelmans

    (@stijnbelmans)

    Hoi Aert

    You can see the mobile version now without safe mode. Hope you can fix it soon.

    Best regards

    Stijn

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hoi @stijnbelmans,

    I tried, and get this https://snipboard.io/QxSRPv.jpg (we use Browserstack for live examples of different phones) Responsive testing in a browser, for other devices is not that reliable.

    I tried visiting your website on my S8+ as well, without issues. Others here, with different iPhones seem to work as well.

    regards Aert

    Thread Starter stijnbelmans

    (@stijnbelmans)

    Hoi Aert

    I’ve discovered the problem I guess. I deactivated the safe mode and switched off Forminator in the section plugins Complianz. Is this a problem for GDPR?

    Best regards and thanks for the help so far!

    Stijn

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi Stijn,

    I will download Forminator and see what happens, regards Aert

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @stijnbelmans,

    I have tried to reproduce the issue, but so far no good.

    I have a form(inator), the integration enabled, and your banner template.

    Do you have reCaptcha enabled as well?

    regards Aert

    Thread Starter stijnbelmans

    (@stijnbelmans)

    Hi Aert

    Thanks for looking at it! I have indeed Recaptcha v3 enabled.

    Best regards

    Stijn

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi Stijn,

    First an alternate fix, please disable the Forminator integration, disable the reCapthca Placeholder (under Integrations as well).

    Add an HTML field to your form;

    <div class="cmplz-blocked-content-notice cmplz-accept-cookies" style="text-align: left; cursor: pointer;">Click here to accept reCaptcha cookies before sending the form. </div>

    You can then style the HTML field if needed like this example when you’re dealing with shortcodes; https://complianz.io/wrapping-content-in-consent-shortcodes/

    I will check what I can at my end, let me know if this helps,

    regards Aert

Viewing 9 replies - 1 through 9 (of 9 total)
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