Not Rendering on Mobile

  • Resolved power1234

    (@power1234)


    5 years, 8 months ago

    Hi there!

    Great plugin. I was using it to render a sidebar navigation widget for learndash. It works fine on desktop, even when I shrink the Screen but it does not render on my mobile???

    Text elements work fine but the dynamic elements are not there.

    I tries rendering a short code of the widget but still the same problem???

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jory Hogeveen

    (@keraweb)

    Hi @power1234,

    What do you mean with “Dynamic elements” exactly?
    I quickly looked at your example but didn’t see differences for mobile and desktop, just a close button and login form.

    Cheers, Jory

    Thread Starter power1234

    (@power1234)

    Hi Rory.

    I have a widget for learn dash lesson navigation. When I view the in the browser this works fine. But it does not show on a mobile device.

    You have to log in and be viewing a course page or lesson page in order for it to work. That’s quite normal for it not to be displayed. I said ‘dynamic’ as the contents will change depending on what course/lesson page you are on.

    I’ve tried a few things but it works fine on the browser but not on the mobile???

    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi @power1234,

    It sounds like this is an unrelated issue to this plugin as the content does render.
    This plugin doesn’t do anything different for mobile or desktop. If you can open the sidebar on mobile, the content in it is should always be the same since that is done in PHP.

    If you use the same widget in a regular sidebar (on-canvas). Does it work there on mobile?

    Cheers, Jory

    Thread Starter power1234

    (@power1234)

    Yes if I add the sidebar normally as a widget it works on the mobile.

    Thanks for confirming that the plugin does not do anything different from mobile and desktop. At least that rules that out.

    As you suggest it is more likely to be something to do with the learn dash navigation and the way it is coded.

    Thanks for looking into this.

    A great plugin by the way. All the best

    Colin

    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi @power1234,

    If you could give me a temporary login I could take a closer look but for now this is all I can say since I do not see the widget you mention.
    (just guessing at the moment) It might be some kind of selector issue since the off canvas sidebars are direct children of the <body> tag and do not reside within the site container or other wrappers.

    Good luck! Cheers, Jory

Viewing 5 replies - 1 through 5 (of 5 total)
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