• Resolved candp

    (@candp)


    hello,

    My Paypal account is linked to my woocommerce website https://www.cleanandproud-recycling.com to accept paypal and credit card payments with Paypal Checkout. Up until the beginning of last week we were receiving payments fine and now, customers are not able to make payments anymore. Once all the details and bank details have been completed the checkout screen shows “We’re sorry, something seems to have gone wrong. We’ll take you back to the checkout to try again”.

    We have tried paying on multiple browsers, laptops and phones, sadly nothing is working. Odly enough, one person has managed to pay yesterday but all our other customers are not able to. This is a very urgent issue which needs to be resolved as we are losing customers every time payments fail.

    Please can you assist me to resolve this issue?

    Regards,

    George

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    I am marking this as resolved, as this is a duplicate of your existing support thread.

Viewing 1 replies (of 1 total)
  • The topic ‘Not redirecting to payment page’ is closed to new replies.