Not redirect to thankyou page

  • Hello,

    for PayPal Express Checkout
    After payment on Paypal, the customer is not redirected to the thank you page. It is redirected again on the choice of type of payment and a cancellation or confirmation button appears. How to make it to be redirected to the Thank you page for your order ? Please.

    • This topic was modified 6 years, 6 months ago by LeRedac.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Hi @leredac, I’m so sorry for the delay in getting back to you, well this means you have order reivew page enabled in PayPal Express Checkout settings. Please go to
    Woocommerce > Settings > Payments > PayPal Express Checkout > Advanced Options and Look for Skipp Final review . Check this option and and you will be taken right over to Thank you ( Order Received ) Page.

    Please check that and let me know if you have any other questions or concerns.
    Thanks!

    Thread Starter LeRedac

    (@leredac)

    Hello.

    Thank you, but this option is disabled.

    I tried to change the WooCommerce options for the user. But with the new version of woocommerce, whatever the choice, the option on PayPal Express Checkout is not activatable.

    Moreover, when an order is paid, it remains pending payment. I do not understand what settings I have to do please ?

    Alan

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Hi, I’m little bit confused by this comment of yours..

    I tried to change the WooCommerce options for the user. But with the new version of woocommerce, whatever the choice, the option on PayPal Express Checkout is not activatable.

    The orders paid via PayPal express are pending? Can you edit those order and look at order notes, something may not be right their. Please look at the information provided there and get the highlighted problem fixed and you will be good to go.

    let me know if you have any other questions or concerns.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Not redirect to thankyou page’ is closed to new replies.

Tags