Not recording ecommerce data to GA – setup issue

  • Resolved josoder

    (@josoder)


    4 years, 1 month ago

    Hi. This plugin would be a great asset to us, if I could only get it to work properly.
    Per now, no ecommerce data is being recorded to GA. Traffic data works fine, only ecommerce data missing. I suppose this is a setup issue, in WP or GA.

    1) I′ve set up with the same funnel steps labels as suggested in the documentation for the plugin. Should any of these labels have names correlating with anything in my woocommerce setup? Or is this communication dealt with in the plugin?
    2) Is it possible from the front end to identify what is blocking the ecommerce from being recorded to GA?

    This is a norwegian site.
    “Legg i handlekurv”= add to basket
    “Vis handlekurv” = View basket
    “Til kassen” = checkout
    Currently using the free version of the plugin. We have several variant products in the shop. I understand I need to upgrade to pro version in order to have data for these recorded. Testing has been made with non-variant products. Will upgrade, if I can get it to report ecommerce data properly.

    I hope someone can help out on this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi @josoder,

    Thanks for appreciating our plugin and posting us..!!

    We had visited your store to check the eCommerce data tracking via our plugin but could not find the plugin active.

    Please activate the plugin so that we can identify the issues and update you accordingly with all your queries.

    Thanks & Regards,
    Tatvic Analytics.

    Thread Starter josoder

    (@josoder)

    Thank you for coming back to me. I decided to use another plugin after I posted the question. Have things running good here now. I couldnt find a way to delete the post, so I set the status to “resolved”. Sorry for the time you spent on this.

    Plugin Author Conversios

    (@tatvic)

    Alright, @josoder.

    Please feel free to post us in case you need help in the future, we will be happy to assist.

    Thanks & Regards,
    Tatvic Analytics.

Viewing 3 replies - 1 through 3 (of 3 total)
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