Not receiving support for pro.

  • We purchased the pro plugin and have an open ticket with no response for 9 days now. Tried an email to the email address listed on the site as well. Can we get some support?!

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  • That’s sad to hear. I’m not one of the developers, but you might try posting your question here. Maybe somebody here may have an answer.

    Thread Starter Christoph744

    (@christoph744)

    Thanks for the note Mike. I would ask here but if I don’t know if I feel ok with building an entire site around a pro plugin that receives no support. I’ll probably go with another act in town.

    Having the same experience. Very disappointed that they are charging for a Pro plugin and claiming support when it’s few and far between. Clearly not a priority project for them anymore.

    Did you go with another plugin? If so, which one?

Viewing 4 replies - 1 through 4 (of 4 total)
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