Not Receiving emails from Forminator

  • bowesfield

    (@bowesfield)


    6 days ago

    Hi,

    I am really hoping someone can help me as I am not receiving any emails from my 2 Forminator Forms (Viewing Request, Booking Request) I have tried to have a look and fix myself but I am in way over my head with this one. I have tried to follow the steps on other forum questions but have zero clue what certain things are, so if someone is able to have a look for me that would be amazing.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @bowesfield

    I hope you are doing well today.

    This issue could be related to your hosting email services or a bad configuration on your forminator email notifications. To find the issue you can try these steps:

    1. Try sending a test email from site admin, if you don’t have any SMTP plugins, you can try sending a rest password from wp-admin -> users to if you can receive the email.
    2. If you received the rest email password that means the issue is in your form notification setting so you should go to form edit and under email notification make sure you have an email setup for admin, please take a look at this document to learn:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#email-notifications-forms
    3. If you haven’t received the reset password email, the issue most probably is general and its related to your hosting email service since foriminator uses the built-in email functions in your WordPress website, you should contact your hosting provider the help you fix that.

    Kind Regards
    Amin

Viewing 1 replies (of 1 total)
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