Not receiving emails

  • Resolved jmoreira

    (@jmoreira)


    8 years, 4 months ago

    Sent a test email from membership settings but did not receive. Is there some other setting that I have to review/edit?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    Email delivery depends from your server configuration. For some cases – you and your subscribers can not receive emails just because email on your server is not working correctly. You can easy test it – by sending test email. If you receive it – then it means that email functionality on your server works well. If not – this means that it is not working correctly and you should contact your hosting provider with this issue and ask them to setup email functionality for you on your server.

    Thread Starter jmoreira

    (@jmoreira)

    My question is: Is there a setting in the plugin that controls the email server selection?

    Plugin Author supsystic

    (@supsysticcom)

    There is no settings for controlling the email server selection.
    Test email will be sent on admin email address, which you need to specify on the Main tab – https://prntscr.com/cve3r2 Please check it.

Viewing 3 replies - 1 through 3 (of 3 total)
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