not receiving emails

Your form looks OK. See Contact Form 7 Email Issues.

Include a link to your Contact Form 7 form and all your input in the Mail sections of the CF7 interface. If others here are able to understand your actual problem, they may be able and willing to offer a possible solution.

If you host your email externally and use a control panel like Plesk, you need to deactivate email for the domain. If email is activated for the domain, the server will try to send it through the internal DNS – and the email address will not exist there.

hi guys so grateful of you to drop in! This is my site

i am using a wp theme “purity” which did not come with a cf7 plugin but the author’s own. he however was really nice to help me to integrate cf7 into the theme.

under style.css:

.big_form { margin-bottom:10px; }
.wpcf7,.big_form label { margin-bottom:8px; display:block; font-style:italic; font-size:11px; }
.wpcf7 textarea, .wpcf7-text { margin-top:-10px; }
.wpcf7 textarea, .wpcf7-text,.big_form input[type=text], .big_form textarea { padding:12px 12px; display:block; background-color: #f1f1f1; color:#333333; margin-bottom:0px; margin-left:0px; outline:0; font-family:"Lucida Sans Unicode", "Lucida Grande", sans-serif; font-size:11px; border:1px dotted #ddd; }
.wpcf7 textarea,.big_form textarea { height:130px; width:450px; }
.wpcf7 input,.big_form input[type=text] { width:275px; height: 38px; }
.big_form input:focus, .big_form textarea:focus { border-color:#eee; }
.big_form input.hightlight, .big_form textarea.hightlight { border:1px solid #f1f1f1; }
.form-success { display:none; }
.loading { display:none; background:url(img/loader.gif) no-repeat 1px; height:28px; width:28px; position:absolute; margin-top:-51px; margin-left:250px; }
.wpcf7 span.wpcf7-not-valid-tip { border:0px; top:-60px; color:red; }
input.wpcf7-submit { background:#0099cc;
	width: 90px;
	color:#fff;
	border: 1px dotted #f1f1f1;
	float:left;
	font-size: 11px;
	-webkit-border-radius: 5px;
	-moz-border-radius: 5px;
	border-radius: 5px;
}

input.wpcf7-submit:hover{ background:#333333;
	color:#fff;
	border:1px dotted #ddd;
}

and under cf7 settings:
message body:

From: [name] <[email]>
Phone: [phone]

and under mail:

To: <my email address>
From: [name] <[email]> <[phone]>

i’ve also checked “Use HTML content type”

the form worked before.. so i am sure it’s not my work email blocking it. i am just unsure if it occurred after or before the wp upgrade to 3.8 since i am also seeing similar posts in the support forum :/

thanks so much !!!!

Your Mail section looks odd.

YOURS:
From: [name] <[email]> <[phone]>

DEFAULT:
From: [name] <[email]>

The From section is important on some hosts. It’s the address the email is effectively being sent from – just like a normal email. For some hosts that needs to be a valid email on that domain. Adding an input phone number there could cause issues.

The plugin is working for me on many different websites and several different servers. Any issue you have is almost certainly due to something on your local WP install.

Hi buzztone!

you’re exactly right! i forgot i had added [phone] in there
i took it off and it worked perfect as before

thanks so much for your help ??

If this resolves your question, it helps others contributing here, if you can flag your post as [resolved]