• Resolved mkclark150

    (@mkclark150)


    I used to get contact messages fine, now they come through incorrectly, how can I fix this?

    From: [your-name] <[your-email]>
    Subject: TEST

    Message Body:
    TEST

    As you can see the Subject and Message Body are fine, but I am not receiving the name and emaill address of the sender.

    On the contact page itself – it says “Your message was sent successfully.”

    FORM section reads:

    <p>Name (required)<br />
    [text* Name] </p>

    <p>Email (required)<br />
    [email* email-583] </p>

    <p>Subject <br />
    [text your-subject] </p>

    <p>Your Message<br />
    [textarea your-message] </p>

    <p>[submit “Send”]</p>

    MAIL Section “message body” shows:

    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]

    Any thoughts?

    The page I need help with: [log in to see the link]

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  • Thread Starter mkclark150

    (@mkclark150)

    RESOLVED – I tried this before but I must have made a mistake. The answer was to be sure my name and email fields were the same on both the FORM and MAIL tabs. Thanks as I found the clue to my issue on this forum.

    I haven’t changed anything though on this form and it was working – am curious how it “changed itself” – does anyone have an idea of why a change in two the field names might happen without my actually making the change?

    • This reply was modified 6 years, 2 months ago by mkclark150.
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