Not receiving client’s email / phone

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  • Hi @yorgos,

    That’s strange! The quickest way to debug this is to deactivate all other plugins and switch to a default theme, like TwentySeventeen. Then try to make a booking and see if the data is captured and displayed.

    If it is, you can start reactivating plugins one-by-one until you find the conflict. If the data is still not appearing, you probably have a more critical issue going on. I’d recommend deleting and re-installing Restaurant Reservations in case there were any modifications made to it.

    What is the status of that? I am facing the same problem. No emails are being sent. Neither to admin nor to client.

    Hi @faditobela,

    If you’re not receiving emails, this will be a different problem. You can learn more in the FAQ about email delivery:

    https://doc.themeofthecrop.com/plugins/restaurant-reservations/user/faq#no-emails

Viewing 3 replies - 1 through 3 (of 3 total)
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