Not Receiving Booking Info Emails

  • Resolved mousepadsp

    (@mousepadsp)


    5 years, 5 months ago

    Good day,
    I have a problem with the booking emails. I have not received the booking emails with the booking info, while we have received payment email from PayPal for several bookings. So we don’t know what the payment was for.

    Furthermore, there has not been any booking registered on the website also, only the tests we did.

    Can you please help or point me in the right direction to fix this.
    Thanks in advanced.

Viewing 1 replies (of 1 total)

  • Hello @mousepadsp,

    First of all, thank you very much for using the plugin.

    When we tested the issue in our side, the email function is working perfectly fine.

    The issue may be related to the server so please once set up the SMTP in the backend and verify the issue.

    If the issue still persists then kindly let us know.

    Also please post the queries directly in our support forum so that your ticket won’t be missed and we can help you as soon as possible.

    https://wptravel.io/support-forum/forum/wp-travel/

    Thank you.

    Regards!!

Viewing 1 replies (of 1 total)
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