Not pushing info from TriveCart – application Password – MemberPress

  • Resolved ghillman

    (@ghillman)


    4 years, 10 months ago

    Hello!
    I updated to 0.1.1 of Application Passwords and strange things happened with the subscriptions in MemberPress.

    Here’s the flow I’ve got setup: ThriveCart ? Application Passwords ? MemberPress.

    I’ve done some investigating and been in contact with both ThriveCart and MemberPress. However they cannot see anything unusual which is why I’m writing you.

    There are two issues.

    1. New customer or subscription renewal i ThriveCart send through Application Passwords to MemberPress but without the expiration date… Is this related to the AP plugin?

    2. After updating to 0.1.1 there are 300+ “false” subscriptions showing up in MemberPress which we believe could be due to erroneous API calls? Not sure if this could be as a result of the updated plugin or not. What do you think?

    I’m looking forward to hearing back from you.
    Thanks for an overall great plugin.
    /Greger

    • This topic was modified 4 years, 10 months ago by ghillman.
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  • Thread Starter ghillman

    (@ghillman)

    ** Update

    1. I’ve found out that ThriveCart do not send expiration information which leaves MemberPress as the place to solve that…

    2. In regards of the 300+ “false” subscriptions showing up i Memberpress those have had to be triggered somehow. The question remains if that’s related to erroneous API calls or not.

    I appreciate your feedback on this.
    Kind regards,
    Greger

    Plugin Author Kaspars

    (@kasparsd)

    Hi! This appears to be an integration issue with a particular set of plugins and it’s hard to debug this without having an environment to replicate the problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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