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Resolved dannybrown
(@dannybrown)

6 years ago

Hi, when I check the little box to “Post to Facebook” also, the comment doesn’t show up in my timeline.

Thanks,

Danny.

The page I need help with: [log in to see the link]

Viewing 13 replies - 16 through 28 (of 28 total)

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Plugin Author Sayan Datta
(@infosatech)

6 years ago
These (https://prntscr.com/mtutcb) snippets are required when you are not using any SEO Plugin. As you are using Rank Math, Rank Math adds these codes to your site already. Now do not need to add these codes manually.

I have checked in Facebook Debugger and there is no error. That’s good! You successfully fix it. Have a look.

https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fwww.mentalhealthandme.ca%2Fdepression-in-numbers%2F

TIP: fb:app_id tag is already added, please remove fb:admins tag from your Rank Math Settings. You can specify either fb:app_id or fb:admins, but not both. https://prntscr.com/mtuxrv

Link: https://developers.facebook.com/docs/plugins/comments/#moderation-setup-instructions

Thanks!
- This reply was modified 6 years ago by Sayan Datta.
Thread Starter dannybrown
(@dannybrown)

6 years ago

Awesome, thanks Sayan, really appreciate you going through this with me!

One thing it’s still not doing is posting my comment to Facebook – is there something I’ve set up wrong, either in the Facebook dev, or the plugin settings? Can’t see anything there re. posting to FB settings.’

Thanks again for you help on this.

Plugin Author Sayan Datta
(@infosatech)

6 years ago

Hi @dannybrown

Remove this: https://prntscr.com/mu47v0

You can remove this from here: https://prntscr.com/mu48jm (Leave this field blank and save plugin settings and clear cache.

Thanks!

Thread Starter dannybrown
(@dannybrown)

6 years ago

Thanks, Sayan – is that on facebook dev page for the app, or rank math, or somewhere else?

Plugin Author Sayan Datta
(@infosatech)

6 years ago

What?

Thread Starter dannybrown
(@dannybrown)

6 years ago

So, for instance, on the app dev page, under “Roles”, remove the two admins as in this screen grab:

https://imgur.com/oZoirwI

Thanks.

Thread Starter dannybrown
(@dannybrown)

6 years ago

I’m trying to understand where I remove that line of code you shared in your last screen grab. ??

Plugin Author Sayan Datta
(@infosatech)

6 years ago

Go to Rank Math > Titles & Meta > Social Meta > Facebook Admin. Leave Facebook Admin field blank and save rank Math Settings. And then clear cache.

Thanks!

Plugin Author Sayan Datta
(@infosatech)

6 years ago

And most importantly, turn this on: https://prntscr.com/mu5e9a

Thread Starter dannybrown
(@dannybrown)

6 years ago

Perfect, thank you! ??

Plugin Author Sayan Datta
(@infosatech)

6 years ago

Hi @dannybrown

Is everything working fine? Could you able to share the comment on your facebook profile?

Thanks!

Thread Starter dannybrown
(@dannybrown)

6 years ago

@infosatech I was – thank you, your help was amazing!!

https://imgur.com/zBg8Hpq

Plugin Author Sayan Datta
(@infosatech)

6 years ago

Most Welcome. I’m glad to help you. ??