• Hi,
    I there anything I can do to make it possible to search for words with the Swedish letters ????

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support searchprosupport

    (@searchprosupport)

    Hi @svadr,

    Thanks for reaching out.

    We need to check the Swedish words search functionality from our end, We will get back to you shortly.

    Regards,
    Support team

    Plugin Support searchprosupport

    (@searchprosupport)

    Hi @svadr,

    Thanks for staying patient with us.

    We have tested the plugin search functionality with Swedish letters and it is working fine from our end, Could you please share a screen recording with us where you are getting an error or issues while searching with Swedish letters?

    Regards,
    Support team

    Thread Starter svadr

    (@svadr)

    Hi,
    Strange that you couln’t recreate it. On my side (and the customers’) it is still not working. Here is a clip of it:
    https://www.transfernow.net/dl/20221101Wceyrkda

    Plugin Support searchprosupport

    (@searchprosupport)

    Hi @svadr,

    Thanks for sharing the information.

    Kindly make sure you have enabled the special character feature in the plugin. Please refer to this screenshot to enable the function and save the changes.
    https://prnt.sc/pyuxLGvvdsz0

    Please write us back if you need further assistance.

    Regards,
    Supprot team

    Thread Starter svadr

    (@svadr)

    Very strange, I don’t have that feature in my settings:

    https://www.transfernow.net/dl/20221107Qoc0s2tL

    And as far I can see it’s not a pro-feature only.

    Plugin Support searchprosupport

    (@searchprosupport)

    Hi @svadr,

    Thanks for being patient with us,

    We are glad to inform you that we have fixed the Swedish word search issue with our plugin, We will release an update with the fix soon. Once it will be out please update the plugin to the latest version.

    Warm regards,
    Support team

    Thread Starter svadr

    (@svadr)

    Have you implemented this fix yet. I still cannot see this option in the settings.

    Plugin Support searchprosupport

    (@searchprosupport)

    Hi @svadr,

    Thanks for staying patient with us.

    It is taking longer than planned; we are still processing and working on your request. 

    This problem has been rectified, and an update will be issued shortly.

    We will respond as soon as possible.

    Warm regards,

    Support team- Search Pro

    Thread Starter svadr

    (@svadr)

    thanks, looking forward to hear from you again.

Viewing 9 replies - 1 through 9 (of 9 total)
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