not possible to detect groups of fields added to profile [Bug]

  • Resolved neosan

    (@nreljed)


    1 year, 8 months ago

    Hello
    the plugin has trouble detecting the group ranckmath seo and probably any other plugin that adds a group of fields in profile
    I was able to eliminate the 3 fields added by ranckmath but the folder is not visible so logically I end up with a ghost “Rank Math SEO”
    image 1
    image 2
    image 3 (expected result)
    there may be one or two rules missing in publishpress capabilities to be able to detect this kind of scenario

    • This topic was modified 1 year, 8 months ago by neosan.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @nreljed

    Do you have this option on your site?

    Thread Starter neosan

    (@nreljed)

    @rizaardiyanto
    negative boss! we don’t have the visual of the target
    I do not see it
    it should exist at the location of the cross
    visual confirmation
    full image

    you seem to have the empty folder bug too
    under application passwords
    something does not go as planned
    we will wait for further instructions

    • This reply was modified 1 year, 8 months ago by neosan.
    • This reply was modified 1 year, 8 months ago by neosan.
    • This reply was modified 1 year, 8 months ago by neosan.
    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Can you make sure you are using latest version of Rank Math?

    Thread Starter neosan

    (@nreljed)

    @rizaardiyanto
    yes I’m always sure to always use the latest version before posting
    the bug still exists regardless of the versions used

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Unfortunately we are not able to replicate your issue. We are able to see RankMath on our site.

    Any additional information? Something like PHP version?

    Thread Starter neosan

    (@nreljed)

    I redid a test on a clean installation
    WP 6.1.1 / PHP 8.0.x / Rankmath free

    Plugins
    I see two rankmath folders now. but the sequence is not correct there should be only one rankmath folder on top of the 3 fields. by checking it it should hide its fields.
    but it’s even stranger something is not correctly detecting the sequence and the order of the items
    we have two rankmath folders at the bottom and the 3 fields at the top in contact info.
    click on Update Profile Features> Refresh profile items. Has no power to correct the order

    image 1
    imagine 5 plugins that add items and the sequence is random we will end up in total confusion something is not correctly detecting the order of the items
    I hope that this data will be sufficient to initiate a fix on the detection code

    tested on localhost with
    laragon 6.0
    php 8.0.28
    PublishPress Capabilities 2.7.0
    Rankmath Free 1.0.110.2

    • This reply was modified 1 year, 8 months ago by neosan.
    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @nreljed Thanks for testing this. Yes, Profile Feature is a new feature that comes in PublishPress Capabilities. It might need time so the feature can be perfect. We will keep improving our plugins.

Viewing 7 replies - 1 through 7 (of 7 total)
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