Not possible to attach photos

  • bartosz.kozak

    (@bartoszkozak)


    7 months ago

    Hello, after last update, when customer is uploading photos, following problem is coming:

    “wcpr_image_upload_nonce is invalid”

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support villasupport

    (@villasupport)

    Hi,

    The problem that the issue may be related to the interference of a cache plugin. Could you please confirm if you have a cache plugin installed on your site?

    To troubleshoot this further, we recommend following our self-service guide to identify any potential conflicts on your site. Once you’ve completed the steps outlined in the guide, please check and confirm the results with us.

    Best regards.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    The problem that the issue may be related to the interference of a cache plugin. Could you please confirm if you have a cache plugin installed on your site?

    To troubleshoot this further, we recommend following our self-service guide to identify any potential conflicts on your site. Once you’ve completed the steps outlined in the guide, please check and confirm the results with us.

    Best regards.

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    yes i do use the caching (from litespeed). with no caching your plugin seems to be working.

    Your plugin is not generating any logs unfortunatelly so i am not able to investigate any further.

    How to resolve it?

    Plugin Support angelagrey

    (@angelagrey)

    @bartoszkozak

    I see you’re using the pro version on your site, please open a support ticket on our Support Forum here: https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/

    I’ll send you the dev file

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    i cannot since no support anymore for premium version. getting feedback: “You can not create topic at this category forum. Please renew or enter your purchased code.”.

    Really?

    Thread Starter bartosz.kozak

    (@bartoszkozak)

    if you would like, i can go back to standard version ?? not paid – i hosted the copy of the shop and got the standard version – also not working.

    Plugin Support angelagrey

    (@angelagrey)

    If the Item Support is expired, you can go to this Forum instead: https://villatheme.com/supports/forum/presale/

    It doesn’t require you any extra fee there, no worries.

Viewing 7 replies - 1 through 7 (of 7 total)
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