Not picking up new product

  • Resolved WorkinWP

    (@iguanamom)


    2 years, 10 months ago

    Hi,

    I’m using this plugin (great, BTW!!) to add additional cost per box to the shipping price. I went to add the new products to the list and it’s just not picking up either of them for some reason. I figured the way to see all products was to just hit the space bar three times which shows all products. However, they’re simply not in the list.

    I’ve cleared the cache several times. The products are published. I don’t understand why they’re not showing. I failed to add a product to this the other day but I CAN find that one in the list. Is there some strange delay before it sees a new product?

    Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter WorkinWP

    (@iguanamom)

    UPDATE: while this still didn’t pick up new products, even after going through Woo’s options for deleting transients and 2 others, I changed it to grab the product category instead of adding in each product individually (which works way better anyhow) and that solved it.

    Not sure if it has anything to do with the update to WP’s latest version but you may want to test this out in case it’s a bug.

    Thanks!

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Iguanamom,

    Thanks for reaching out to us.

    We have tested in the latest WP-5.9 and plugin version 3.8 and are able to search products properly.

    Click here to review the screenshot.

    Can please verify the version and still if any please share the screenshot.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter WorkinWP

    (@iguanamom)

    ok thank you for looking into this, glad it worked alright for you. My workaround was a better solution for me anyhow.

Viewing 3 replies - 1 through 3 (of 3 total)
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