not picking up lines

Hi @ryantack89!
Send me your shortcode in the comments, please. I will try to fix the error.

For now, try turning off animations or other effects one at a time.

[icons_factory id=”ic_wrong-crm” dir=”zzz8q7gucet0″ color_map=”g2:#673ab7|4:#9575cd” animation=”each_zoom” fx_sticker=”true” fx_sticker_width=”10″]

in the workroom, i select the colour of them but they never change/show

thanks!

OK, I understand. You used a custom icon. There is a small set of rules for this feature. For example, you should use only expanded shapes. Your cross is two lines with parametric strokes, not shapes.

Possible solution: https://i.stack.imgur.com/BaHcZ.png

Or send me your icon pack in SVG or Ai format to convert it to the plugin standards.

Hello again,

Can you let me know where to send my svg to you? I’m VERY new to illustrator so I’m unsure how to sort your other suggestion! Thanks ??

You can send the files to my email [email protected]
as an attachment or as a link to Google drive, Dropbox.

Or the same, but in the comments.