Not operating open status correctly

Hey Chuck,

Thanks for reaching out! I have just tested your exact schedule and everything seems to be working correctly for me. Would you mind taking a quick look at what timezone you have setup on your WordPress install -> https://cl.ly/1q3n32313g1w ? It might be that you have a weird timezone setup and the current time is outside of your schedule. An easy way to test this would also be to include the {time} replacement tag in your current status notes (i.e. “it’s {time} and we’re open/closed until …”}.

I have the time zone set to Honolulu. I tried the {time} tag as described above. It shows the correct time, but the open status is wrong.

For example, it shows “It’s 3:57 pm. We’re closed until tomorrow at 9:30 am” when it should say open until 9pm.

Thanks.

Hi Chuck,

I can’t seem to reproduce the issue you’re seeing. There might be something wonky going on in the database. Would you mind enabling the Open Hours: Overview widget for a quick second and letting me know if the schedule shows up as intended there? Are you using the latest version of the plugin ?

Here is the development website:

https://shakakauai.com/

The center footer widget is the Open Hours: Overview widget. It works fine.

The Open Hours: Current Status widget is in the header, under the menu.

I deactivated all the other plugins and it’s doing the same thing. I also tried deleting the plugin and reinstalling it. Still the same.

Thanks for your help.

Hey Chuck,

Thanks for the extra details! I managed to pinpoint the issue and I will be rolling out a fix for it later on today.
You should see the update shortly.
Let me know if you’re still seeing issues after updating

Hi Chuck – I rolled another update that addresses this issue. I’m going to close the topic – since I tested and everything seems to be working fine now. Please don’t hesitate to let me know if you think otherwise.