Not opening the attached file

  • Resolved techbuddygr

    (@techbuddygr)


    10 months, 1 week ago

    Hello. When i click on the attached file, a new page opens but instead of the attached pdf, it reloads the product page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Techbuddygr,

    Thank you for reaching out and sharing the details of your question here.

    I have checked the URL format and parameters, but it might be a conflict issue.

    If you share the system report, we will check it and get back to you.

    For System Report go to Woocommerce > Status > Logs > copy and paste it here.

    Best Regards,
    Hitendra & Dotstore Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Techbuddygr,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter techbuddygr

    (@techbuddygr)

    Hello. I didnt receive notification aout your reply. No the issue is not resolved. Woocommerce log files are empty.

Viewing 3 replies - 1 through 3 (of 3 total)
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