• Resolved FireMyst

    (@firemyst)


    I upgraded to the latest version 3.0.12 of Disqus plugin on WordPress 4.9.4 using PHP 7.

    What a mistake!

    Now not only does DISQUS not show up on any WordPress sites, but the Admin site doesn’t work either!

    1) When I go here: https://disqus.com/support/?article=contact_wordpress with Firefox, it says, “Secure Connection Failed”; Internet Explorer says, “Cannot securely connect to this page”.

    2) if I go to the admin URL for my sites, https://<mymaindomain&gt;.disqus.com/admin/settings/general/
    it says, “There was an error retrieving details for this site”

    3) the above happens if I click on “advanced” as well.

    4) 2 & 3 above happen regardless of whatever site I select from my sites dropdown menu (there’s 3 in total)

    5) if I try and go to the community forum site from the Disqus plugin configuration, https://disqus.com/home/channel/discussdisqus/, again it won’t show because, “The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.”

    What is going on DISQUS?!

    EDIT: Going through the plugin configurations in WordPress, I’ve discovered now that all the API public/secret keys and access tokens have been wiped out by the plugin update too! ??

    So there’s problems on both ends of DISQUS – the plugin configuration and admin websites. ??

    • This topic was modified 7 years, 1 month ago by FireMyst. Reason: Updated as more issues have come to light
Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Not only is plugin broken, but so are admin pages!’ is closed to new replies.