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Hi @vhermosilla , can you turn off the Gyroscope option and check if that works?

Let us know.

Thanks.

Hi,
Well, the gyroscope was off. I was finally able to get it to show up by turning on the auto rotation. But the controls are not working correctly and the hotspots disappear.

https://www.morganparkacademy.org/virtual-tour/

Any other ideas? Thank you!
I have the pro version.
Here is a link to a screenshot of my current settings:
https://mpapub.s3.amazonaws.com/_VirtualTour/Vid/settingsVR.png

Thank you,

Vincent

Hi, since you using the Pro version, please e-mail us about these issues to [email protected] and we will support you there.

Here, we provide support to the free users only.

Hope you understand. Thanks.