Not loading…

  • Resolved lonipt

    (@lonipt)


    1 year, 8 months ago

    Hi,

    I’m having troubles setting a new wise chat installation on a WordPress webpage.

    If I’m logged in into my WordPress account, wise chat loads perfectly on the webpage.

    However, if I’m not logged in into WordPress, or if I’m on anonymous browser, wise chat just stays in the “loading” message and does not get on.

    On the console I’m getting this erros

    Uncaught ReferenceError: jQuery is not defined
    at 48.@babel/runtime/helpers/interopRequireDefault (wise-chat.min.js?v=3.1.4&ver=6.2.2:1:156458)
    at o (wise-chat.min.js?v=3.1.4&ver=6.2.2:1:254)
    at e (wise-chat.min.js?v=3.1.4&ver=6.2.2:1:414)
    at wise-chat.min.js?v=3.1.4&ver=6.2.2:1:431

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter lonipt

    (@lonipt)

    Problem solved with last update (released today: 3.1.5)

    • This reply was modified 1 year, 8 months ago by lonipt.
    Plugin Author Marcin

    (@marcinlawrowski)

    Thank you. Yes, 3.1.5 fixes “Uncaught ReferenceError: jQuery is not defined” error

    Best regards.

    Hi Marcin,

    I am getting this error on the site with version 3.1.5. It is only showing “Loading the chat …”. I have enabled debug and checked the console log but there are no errors showing.

    Ignore last comment. It was a theme conflict, I have fixed.

    • This reply was modified 1 year, 7 months ago by pointzeroit.

    Helloo! I still have the same problem!

    Plugin Author Marcin

    (@marcinlawrowski)

    Hello @manul55

    Did you refresh any cache you use? Both on the server and the client side?

Viewing 6 replies - 1 through 6 (of 6 total)
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