Not installing WordPress with my clients hosting company

I install WordPress with the one click option on the control panel with a domain I transferred from crazy domains and linked it to my client hosting, everything looks good.

its says WordPress installed complete! then i click on the site it just showing my crazy domain splash page?? I look into the server folder using FTP and all my WP files are in there.

My client is getting frustrated and I keep telling him there is a hosting problem, the hosting doesn’t seem to have a phone number or support tickets? so im left on my own. (Quadro Hosting)

Can anyone help please?