Not installing..

  • (WordPress 6.0.2) Downloaded the plugin, put it into directory, then I enabled it. The plugin switches to its options page immediately where it wants to “Get started with a free template.”.

    I choose any of the two, then it is “doing some magic” forever and never is coming back from it.

    So it is not usable at all for me. Checking for alternatives.

Viewing 1 replies (of 1 total)
  • selu

    (@marius2012)

    hi @gbrockhaus,

    Sorry to hear that you are facing issues, it might be some incompatibility with your environment but I would be happy to help you out as I’m confident that are some edge cases that are preventing you from fully enjoying the plugin.

    May I ask if you use any special configuration for your website in terms of directories or hosting? Or is this a standard install?

    Could you please see if you have any plugins that could potentially break this by turning off all other plugins and trying again?

    Eventually, if none of those are helpful, may I ask if you can contact us at [email protected] with your Site Health info, available in Admin->Tools -> Site Health -> Site info, and click on Copy to Clipboard. Afterward, you can paste the info on this site https://pastebin.com/ and emails us there.

    Looking forward to helping you out.

Viewing 1 replies (of 1 total)
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