Not indexing the selected custom post type

  • Hi, it seems Jetpack Search has stopped working. It worked before but after disabling and re-enabling the module, the index was cleared.

    After re-enabling the module, in the Search settings, I’ve set the plugin to ONLY search among the Lesson post type, not on pages. But it has re-indexed only pages but not any of the custom (Lesson) posts so now the search results are always empty.

    On WP.com under Jetpack > Search it sais “Jetpack Search is disabled on your site.” but if I then follow the link to enable the module, it shows enabled in Settings > Performance.

    I’ve waited two days for search to re-index the custom post type but nothing appears to be happening…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @ravanh –

    Could you please post your site URL here so that we can have a look?

    Also, if you can share an example of what should be found on your site (a lesson), that would help us to figure out what is happening here.

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter Rolf Allard van Hagen

    (@ravanh)

    Hi @lastsplash Thanks for responding!

    I’ve had contact via the direct Jetpack support form and it turned out that a forced sync (via the wp.com interface under Settings > General > Site Tools) solved the issue. Did not even know that was possible ??

Viewing 2 replies - 1 through 2 (of 2 total)
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