NOT IMPORTING FROM A NAKSH SOFT SERVER

Hello,

If you haven’t arranged to obtain a static IP Address, you may be experiencing problems with NAKSH Soft API connections as most of these API providers work best with static IP Addresses.

You can try logging into your NAKSH Soft account and clearing your registered IP Address, if they allow that. Once you’ve cleared the IP Address, save your changes and try going back to your WordPress Admin Dashboard and importing again.

Also, please make sure that you are using the correct:

• API URL – The slightest change will cause the error you are experiencing. Please contact your API Provider and ask them to verify the values you are using for the API URL.
• API USERNAME – Sometimes the username may or may not include the full email address. Your Supplier should let you know whether or not you have to use the entire email address for just the ‘name’ portion.
• API PASSWORD – Check, double check and triple check that your password contains all the appropriate characters and cases that you used when you created it. If necessary, create a new password to be sure.

Hope this helps!

p.s. I’m marking this as ‘resolved’ since I haven’t heard anything back for over a week.