Not hiding for existing customers.

Hello,

My plugin doesn’t seem to be working correctly. The form is displaying correctly, but it doesn’t hide once an existing customer logs in. I am using the latest updates from WordPress and the latest version of your plug-in. I am using a theme called Highstand, along with woocommerce plugin. Highstand uses Kingcomposer. the live site is https://www.nutrionsolutionsonline.com. This is a clients website and they are pushing for me to get it to work, any help would be appreciated.

I have tried creating dummy accounts to see if it hides the drop down, with no luck. I have tried with my admin account as well. I have tested in Safari on mac and Chrome, both the latest builds. Both are the latest builds of OS (Mac and Windows). Thanks for your time.